During your first visit, a Syle Consultant will introduce you to Surmesur’s design process. He will guide you through the choice of fabrics, cuts and options. Once your made-to-measure garment has been created, a Measurement Specialist will take your measurements in order to proceed with the order. You will then need to pay the total of your order and we will inform you of the date of delivery of your items. When we receive them, we will contact you for a fitting.
To find out more, consult the page that explains the shopping experience.
Yes, of course.
For a shirt, it takes 10 minutes. For a suit, expect 20 minutes.
In-store, you can pay with Visa, MasterCard, debit card, cash or with a Surmesur gift card.
Online, we accept Visa and MasterCard, or you can use PayPal.
When we receive your order, we contact you to let you know that you can come to the store to pick up your items. When you try them on, we will see if any alterations are necessary.
Our alteration service is offered free of charge within 60 days after the delivery of a Surmesur garment. You therefore don’t need to decide on the spot if your garment fits perfectly. You can try it on, wear it and come back later for alterations if need be.
In addition to shirts and suits, we offer the design of three-season and winter coats, chinos, vests and ties.
Yes, we can manufacture your work uniforms for men and women: custom suits, embroidered shirts, ties, etc.
Visit the business services page to discover the possibilities.
With the exception of work uniforms, Surmesur specializes exclusively in the creation of clothing for men.
Allow 4 to 6 weeks for delivery of your order.* From time to time throughout the year, Surmesur offers free shipping within Canada and the United States on a limited, promotional basis.
*Please note that because our manufacturer is on holiday until February 18, 2018, any orders processed during this time will arrive within 5 to 7 weeks.
For a wedding or a special occasion (prom, gala, red carpet, etc.), we suggest ordering 10 weeks before the date of the event.
Our fabrics come from Asia (India, China, Japan and Thailand), Europe (Italy, Belgium, England), and also New Zealand and Australia.
We have several fabrics that resist wrinkles. Online, this specification is written in the descriptions of the fabric collections.
Our clothing is produced in Asia, in accordance with our quality-control standards.
Surmesur offers ties, bow ties, tie clips, cufflinks, pocket squares, socks, galoshes and Bellroy wallets.
Of course! If we already have your measurements on file, you can visit our online store to create your made-to-measure garments.
Yes, it is possible to pick up your order in any Surmesur store.
Every case is unique, depending on the nature of the situation. Please consult our policies section for more details.
We are committed to meeting your expectations and offer a 100% satisfaction guarantee on our products. In each of our stores, our experienced tailors are ready to make any final adjustments in order to ensure your satisfaction.
For more details, visit our policies section.
The price of shirts ranges between $75 and $325 and the price of suits (jacket and pants) ranges from $425 to $1,150. *Prices are in CAD.