With its 14 destinations, award-winning website and in-store Augmented Reality application, Surmesur combines technological innovation with the traditional art of tailoring to deliver a truly unique shopping experience.
Our vision is to become the North American reference in custom menswear, and our daily mission is to deliver what we call the “Wow” effect of exceptional customer service. That’s where you come in.
We are currently looking for a talented and passionate individual to take on the role of Style Consultant. This is a permanent, full-time position that offers the right candidate a guaranteed opportunity to grow and develop new skills in an exciting and rewarding work environment. At Surmesur, our values are to Be Creative, Take Action and Have Fun. If that sounds like you, read on:
So, what’s the job?
Including but not limited to:
- Exceed client expectations through unparalleled, "made-to-measure" customer service
- Consult and advise clients on style, fashion, fabric and fit
- Assist clients during the fitting process
- Build and maintain professional relationships with clients and respond to their concerns
- Ensure store meets or exceeds all merchandising and visual standards outlined by the Surmesur Store Standards
- Perform a variety of administrative duties as assigned
- Maintain a professional work environment and comply with the company’s Policies & Procedures and established best practices
What makes the perfect candidate?
Skills and Experience Required:
- 2 to 5 years of customer service experience, preferably in retail
- Experience in menswear, retail or custom clothing is a definite asset
- Self-starter who takes initiative and strives to go above and beyond
- Ability to work well in a team environment, willingness to learn and to share goals and values
- Effective time management and organizational skills to meet the fast-paced demands of the business
- Excellent communication skills
What does Surmesur offer you? Along with competitive wages, we offer continuous training, a generous clothing allowance and an opportunity to grow within the company. We motivate our employees to think creatively and encourage personal and professional growth.